HOULE’S PLUMBING, HEATING & AIR CONDITIONING
19 North
Street
Waterville, Maine 04901
872-6762
GOLD SHIELD
HOME COMFORT PLAN
$220.00
PER YEAR
SUMMARY OF COVERAGE
~ Yearly tune up and inspection of
your heating system with repair or replacement of listed parts, labor included.* A licensed technician will completely
review your heating system to insure maximum efficiency.
~ 24 Hour coverage is on NO HEAT service calls only.
Non-emergency service calls are covered during our standard operating hours only.
~ This plan will be automatically renewed
for consecutive one-year periods unless written notice of cancellation is given prior to August 30 of the current year.
The plan expires on July 30 of each year, regardless of the commencement date of coverage under this plan.
* The
unit must be accepted into this plan by a Houle's representative. On the first cleaning visit any labor over two
(2.25) hours is at an additional charge at our standard hourly rate in effect at that time. Once accepted, as long as
purchased yearly the total time for the tune up is covered. HOULE'S RESERVES THE RIGHT TO REJECT ANY UNIT FROM THIS
PLAN.
**Any emergency is under the descretion of Houle's Plumbing & Heating
GENERAL CONDITIONS
- This plan covers residential oil heating systems only, fired at 2.0 gallons/hour
or under. CLEANING OR SERVICING OF WOOD OR COAL UNITS AND THEIR RELATED PARTS ARE NOT COVERED UNDER THIS PLAN AND WOULD
BE BILLED SEPARATELY.
- We reserve the right to decline
an order for this plan after a full inspection of the heating system to be covered.
- GOLD SHIELD HOME COMFORT PLAN is offered EXCLUSIVELY to those customers who are on a keep full basis with their oil
company. Cancellation of fuel oil delivery or failure to maintain a satisfactory credit status automatically terminates
the service agreement without refund.
- Residence must be with
8 miles of Houle's
- We are on call 24 hours-a-day, 7 days-a-week
to protect your indoor comfort. So you can always depend on our fast professional service.
- Our service technicians are licensed by the State of Maine to work on your heating plant. Each must pass a
stringent examination to earn his license, thus assuring you of complete satisfaction.
- Payment under this plan is due within thirty (30) days after billing date, unless other arrangements are made with
our billing department. If payment is not received in accordance with these arrangements we may terminate this plan
and any further services will be billed at our standard rates in effect at that time.
- NO HEAT calls are defined as a complete mechanical failure of the oil heating system causing no heat. Any other
calls received after standard operating hours** under this plan will be billed at our standard rates, no overtime, holiday,
or weekend surcharge.
EXCLUSIONS
- Complete Oil Burner Replacement
- Boiler/Furnace
- Humidifiers
- Heat & Water Distribution Systems (pipes, water pumps, etc.)
- Antifreeze
- Handling or Removal of Asbestos or
- Equipment Containing Asbestos
- The Distribution System (ie ductwork, baseboard, radiators, etc..)
- Draft Inducers and Power Venters
The plan does
not cover services required due to: switches turned off, failure to fill manually-fed boilers, blown fuses, tripped
circuit breakers, setting thermostats properly, electrical failures unrelated to the heating system, oil or water valves turned
off to repair damage caused by fire, flooded cellar, frozen pipes, sludge related problems associated with contaminants within
your oil tank, or some abnormal cause affecting normal operation of your oil heating equipment.
COVERED
PARTS
- Standard Room Thermostat
- Burner Motor
- Fuel
Pump
- Transformer
- Burner Coupling
- Burner Fan
- Electrodes
- Nozzle
- Draft Tube
- End Cone
- Oil Tube
- Air Diffuser
- Oil Burner Valve
- Tank Valve
- Aquastat
- Protector
Relay
- Stack Relay
- Cad Cell and Assembly
- Stair and Burner Switches
- Oil Filter (Complete and/or Cartridge)
- Pressurtrol (Steam)
- Fan Switch
- Limit Switch
- Fuel
Lines (Inside Only)
- Fuel Pump Strainer and Gasket
- Air Filters (Once Per Year)
- Blower Belt and/or Motor
- Blower Assembly
- Smoke Pipe
- Draft
Regulator
PLAN UPGRADES
WATER PARTS/PLUMBING
$95.00 ADDITIONAL
Covers boiler water related
parts in boiler such as:
pressure reducing valve, back flow valve, boiler drain, circulator and associated parts, hyvent,
low water cut-offs, mixing valves, flange gaskets, relief valves (boiler & domestic), expansion tank, circulator relays,
zone valves, and flo checks.Labor is billed at our regular rates, no overtime, Holiday, or weekend surcharges.
ALSO
24 Hour coverage for emergency water pump service, plumbing, and air conditioning** at our regular hourly rates, no
overtime, Holiday, or weekend surcharges.
20% discount on major plumbing or heating appliances such as: water
pumps, toilets, kitchen sinks, bathtubs, showers, lavatories, water heaters, furnaces, and boilers. Plus labor at a
discounted rate.